Refund policy
At Maha Kavya, customer satisfaction is our top priority. We strive to ensure that every pooja product you receive meets our highest standards of quality and craftsmanship.
Returns
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We accept returns within 7 days of delivery.
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Products must be unused, unopened, and in the original packaging.
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Returns for damaged or defective items will be accepted with valid proof (photo or video).
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Customized or personalized products cannot be returned, except in case of damage or defect.
Refunds
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Once the returned product is received and inspected, we will notify you regarding the approval of your refund.
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Approved refunds will be processed within 5–7 business days via the original payment method.
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Shipping charges, if any, are non-refundable.
Damaged or Wrong Items
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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with a photo or video of the product.
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We will arrange a replacement or full refund at no extra cost to you.
Contact Us
For any queries regarding returns or refunds, reach out to our support team at:
Email: Info@mahakavyaincense.in
